Lend Lease | Health and Safety Detail
Health and Safety
Detail
Contents
- Health and Safety Policy
- The Lend Lease Way for Safety
- Our Approach to Health and Safety
- Health and Safety Transformation
- The Global Health and Safety Management System
- Corporate Risk Register
- Our Health and Safety Performance
Health and Safety Policy
Lend Lease is committed to operating Incident & Injury Free wherever we have a presence through the effective management of health and safety and engagement with all staff and stakeholders.
View the Health and Safety Policy document (PDF) by clicking here: Health and Safety Policy.
The Lend Lease Way for Safety
The Global Safety Leadership Team has recently defined the values and behaviours which underpin our Incident & Injury Free vision known as the "Lend Lease Way for Safety", setting the baseline for how we do business.
The three core principles are:
- I am accountable
- Safety first
- Every incident is preventable
View the Lend Lease Way for Safety document (PDF) by clicking here: Lend Lease Way for Safety.
Our Approach to Health and Safety
Our Incident & Injury Free vision touches every aspect of the Lend Lease business, from the buildings we design and construct to the way our assets are managed. We work closely with partners, clients and contractors to create safe places to work, live and visit.
Despite all the positive efforts to embed our Incident & Injury Free vision in our culture and decline in our injury rates over recent years, we still experience serious incidents and injuries across our global operations. We believe it is unacceptable that our people and those working with us should be injured while undertaking our business activities.
Many of the issues that stand between us and the reality of operating Incident & Injury Free are systemic in nature and require holistic solutions to improve the systems, process and controls to support world-class safety performance. Lend Lease is addressing these issues through the Safety Operational Excellence transformation program, which is establishing more robust governance frameworks, standards and tools to enhance the safety culture of all businesses.
Health and Safety Transformation
Over the past year, the Lend Lease Group has undertaken a major transformation program to set in place the right accountabilities and governance framework, standards and tools, to embed safety across all our business practices.
Some of the tools in place and being implemented include:
- The introduction of safety criteria into subcontractor tenders and asset acquisition assessments.
- The development of minimum safety requirements that prescribe physical and operational safety standards for virtually all business activities, supported by localised guidelines and solutions to comply with those requirements.
- The company-wide adoption of an online safety reporting system that will help identify major safety risk areas across our entire business activities. This data will generate a snapshot of leading and lagging safety metrics that will allow us to monitor safety performance, proactively manage risks and share lessons learned.
- A formal safety training curriculum with a schedule of training modules for employees, business partners and contractors to ensure each employee and third party receives appropriate technical training to work safely.
- Safety-specific roles and responsibilities will become a part of all job descriptions, clarifying accountabilities for safe outcomes.
Incident & Injury Free commitment criteria will also be a determining factor that applies to how all employees are measured and rewarded. Key Performance Indicators have been added to senior staff performance objectives with the introduction of an Incident & Injury Free gateway on bonus entitlement criteria right across the business.
The Global Health and Safety Management System
The Lend Lease Global Safety Management System (SMS) is aligned to international standards and defines a set of health and safety performance standards called the "Global Minimum Requirements" that apply to all Lend Lease businesses and their operations and projects.
It sets the overarching principles, policies and standards that guide, govern and support Lend Lease in effectively controlling its health and safety risks and move us closer towards our vision of operating Incident & Injury Free. The system establishes the standards for how we manage our operational risk to ensure the safety of our employees, contractors, subcontractors, visitors and others connected with or impacted by our undertakings. Safety is at the forefront of everything we do, and how we grow our business and compliance with the Safety Management System is mandatory of all businesses.
Global Minimum Requirements
The Global Minimum Requirements (GMRs) form the backbone of our approach to managing safety across the business. The GMRs set out the Lend Lease minimum health and safety standards designed to control the risks associated with assets we develop, construct, control, maintain, own, operate or influence. They are divided into three main sections covering assets, construction, and general health and safety management.
The Asset and Construction GMRs form a suite of risk-specific health and safety standards under the Lend Lease Global Safety Management System. These GMRs set safety requirements right across the spectrum of Lend Lease businesses—from acquisition and design to construction, development and asset management activities. Asset GMRs apply to all the assets that Lend Lease acquires, designs, develops or manages. Construction GMRs apply across all Lend Lease construction projects globally. In order to effectively implement these Global Minimum Requirements, each Business Unit is in the process of creating regionalised guidelines and solutions referred to as the "GMR Means and Methods".
Training and Competence
Those who work for us need to be aware of the health and safety risks associated with their activities and the measures needed to control them, and understand our Incident & Injury Free vision. We have developed a global online Safety Passport course with training modules on our Incident & Injury Free vision, values and behaviours and the Global Minimum Requirements. This Safety Passport is mandatory for staff with roles and responsibilities under the SMS and GMRs. Contractors' managers and supervisors are also encouraged to undertake the relevant training modules.
Besides the Safety Passport, employees and subcontractors must also undertake technical and management training to enable them to deal with the specific health and safety risks in their roles. Contractor staff conducting specialist/high-risk operations are required to produce proof of competence before starting work.
Performance Monitoring
The SMS and GMRs set specific requirements for performance monitoring and reviews. The results of checks, inspections and audits are recorded in our online reporting tool, WebCare, and the data used to identify problem areas and implement actions to deliver improvements.
Significant incidents and lost time accidents are recorded and reported in WebCare. Serious incidents are thoroughly investigated and Root Causes Analysis (RCA) conducted to identify the underlying causes of incidents and areas where we need to improve the way we manage specific risks which may trigger changes in local Means and Methods and our GMRs.
An online Safety Dashboard is being developed to monitor performance against both lead and lag Key Performance Indicators to help us readily identify at-risk assets or projects as early as possible so we can take action to improve performance and prevent incidents.
Governance
We have created a system of governance to review safety information across each business on a monthly basis, using the Dashboard and WebCare. Data is reviewed first at project level, then at region and Business Unit level and finally by the Lend Lease Global Safety Leadership Team. Besides tracking performance and progress with the Safety Operational Excellence Plans, the Lend Lease Global Safety Leadership Team's role is to provide leadership, remove barriers and set health and safety strategy across the business.
The governance system also links positive safety performance to reward and promotion and proportionate consequences for unsafe behaviours and actions. All employees are expected to follow the Incident & Injury Free values and behaviours and are accountable for safe outcomes.
Corporate Risk Register
Lend Lease's corporate risks are categorised as Critical, Major, Medium, Small or Minor by our Corporate Risk Register.
All health and safety risks included in our Corporate Risk Register are managed and monitored closely by Health and Safety Managers, Risk Managers, Business Unit Executives and the Corporation.
Our Health and Safety Performance
Incident & Injury Free
Lend Lease has a deep and widespread commitment to operating Incident & Injury Free wherever we have a presence - this is an enormous challenge but we are determined to progress.
Safety touches every aspect of the Lend Lease business, from the buildings we design and construct to the way our assets are managed.
Providing our people with the right systems and tools to deliver safe outcomes is crucial to achieving our Incident & Injury free vision. A lot of hard work has been done over the past year to build on our accomplishments to date and set in place a robust and vigorous global governance system for safety.
This has been supported by extensive education, training and worker engagement programmes. We still have a lot to do to realise our Incident & Injury Free vision – but we are confident that we are on the right track.
Lost Time Incidents
Looking back over the past three years the Lost Time Injury Frequency rates have fallen significantly from FY07 to FY09 indicating fewer man hours lost to injury.
Most regions reported a decline in LTIFR over the past year. Asia experienced slight increase in LTIFR which can largely be attributed to an improving reporting culture across the business.
Incident Reporting
Our online electronic incident reporting system (known as WebCare) was first introduced to the business in July 2007. This system redefined the incidents required report to corporate including those which have a clear potential to result in serious injury (known as High Potential or HiPo reports). As a result of the great transparency provided by WebCare, we have seen a significant increase in the numbers of incidents reported and shared with the wider business, which allows us to better understand circumstances, communicate lesson learned and proactively manage risk.
Reportable Incidents
Global Flash and HiPo by circumstance over FY09.
The main circumstances surrounding reported incidents over the past year were fall of materials followed by fall of persons, property damage and electrical incidents. The majority of ‘fall of material’ incidents were near misses indicating an increased awareness of the dangers of falling materials. In an attempt to mitigate these risks, our global minimum requirements, supported by means and methods set clear rules and methods for working safely.
Major Incidents by circumstance
Fatalities on Lend Lease controlled projects FY09
Under our Incident & Injury Free vision we are striving to achieve zero incidents and injuries in our business. As we believe it is important to promote transparency, Lend Lease takes a comprehensive approach to incident reporting across our sites and assets by including incidents involving indirect contractors. Sadly, eight people died on Lend Lease projects this financial year on our global construction sites. This is unacceptable.
FY09 Fatalities on Lend Lease controlled projects
Three year fatality rates
Major circumstances surrounding fatalities over the past three years.
Falls of persons are the leading cause of fatal incidents across the construction industry. Lend Lease has taken further steps to mitigate the danger associated with working at heights within its Global Minimum Requirements for Safety. A hierarchy of risk control must be applied when planning and conducting work at heights to ensure the safest reasonably practical work methods are used. This is designed to either eliminate the need to conduct work at height or introduce perimeter protection and other methods to prevent the fall of people and materials.
Fatalities by region and fiscal year
The following graph shows the number of fatalities across the global business over the past three years.
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