Australian Financial Complaints Authority

If you are not satisfied with our response or the way we have responded to your Investments related complaint, you can contact the Australian Financial Complaints Authority (AFCA).

The contact details for AFCA are:
 
Australian Financial Complaints Authority
Email: [email protected]
Website: www.afca.org.au
Telephone: 1800 931 678 (free call)
Post: Australian Financial Complaints Authority Limited, GPO Box 3, Melbourne, VIC 3001.