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Our Customer Charter
Our Commitment

When you choose a Lendlease apartment, you can expect more from every interaction.

Right from day one, we’re committed to providing the very best customer service.

No matter where you’re located or how you choose to interact with us, we’re guided by our Customer Charter.

It’s our dedication to delivering consistent, reliable service at every development, across every product type and price point.

As a Lendlease Apartments customer, we promise to:

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Customer feedback and complaints

The Customer Charter guides the way our team members interact with you.

We welcome feedback at any time. Customers within Australia can provide customer feedback and make complaints anytime via the Contact Us page on the Lendlease website.