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Our Customer Charter
Our Commitment

Customer experience and aspirations are at the heart of every 
residence that Lendlease creates.    

Our customer charter aims to deliver quality service that supports 
the diversity of our customers throughout their journey with us.

As a Lendlease Apartments customer, we promise to:

Customer feedback and complaints

The Customer Charter guides the way our team members interact with you.

We welcome feedback at any time. Customers within Australia can provide customer feedback and make complaints anytime via the Contact Us page on the Lendlease website. 

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Lendlease Privacy Policy

We treat all personal data provided to us with respect and integrity. We are committed to protecting your privacy, and it’s important to us that you understand how we look after your personal data and make sure we meet our legal obligations to you.

The Lendlease Privacy Policy outlines how we will use, store and share your personal data.