Our global response to COVID-19


Safety is, unequivocally, our number one priority.
 
In response to COVID-19, we’ve put in place a range of measures across our operations in Australia, Europe, Asia and the Americas to best protect our people, sub-contractors, residents and customers as well as the communities in which we operate.

This includes the early introduction of travel bans for our people and the progressive introduction of work-from-home arrangements for office-based employees around the world.

With more than 17,000 residents calling our retirement villages home, we’ve introduced a number of steps to help keep them safe. We’ve greatly reduced the number of non-essential employees visiting our villages as well as strongly encouraged residents to limit group interactions. We’ve also increased the frequency at which we’re cleaning our villages’ communal and public areas, including the use of hospital grade disinfectant, and making hand sanitisers available throughout. And we’re working closely with our external home care providers to make sure they have appropriate plans in place to minimise any risk to our village communities.

We’ve also moved to curtail the spread of COVID-19 to the 250,000 people who visit our shopping centres every day. This includes significantly boosting the frequency of our cleaning procedures along with the use of hospital grade disinfectant, establishing hand sanitiser stations and displaying World Health Organization advice on good hygiene practices. We’ve adopted a similar approach to help keep safe the tens of thousands of people that usually work in the buildings we own or manage. 

Across our corporate workplaces, our cleaning regime includes the use of full disinfectant on hard surfaces, high touch points and high traffic areas, as well as ongoing day time hygienic cleans. We’ve installed hand sanitising stations and ‘stop the spread’ signage, and all planned events and meetings have been amended, including limiting access to our spaces by external visitors. 

To help keep people working on our global construction sites safe and healthy, we’ve increased the frequency and intensity of our cleaning procedures. We’ve also greatly heightened our communication on best practice hygiene and ways to minimise the risk of infection across our work sites, project offices and remote offices. 

Naturally, we’re closely monitoring the spread of COVID-19 and stand ready to take additional steps, if they’re required, to help keep everyone safe.